Returns & Exchanges
We want you to feel as good as you look, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed gear. If your first pair of underwear doesn't fit perfectly, our 'First Pair Guarantee' has you covered for a full refund or exchange.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.
Select Items
Choose the specific items you wish to return or exchange and provide a brief reason so we can keep improving our fits.
Print and Pack
Download your prepaid shipping label, secure your items in their original packaging, and stick the label clearly on the outside of the box.
Ship and Earn
Drop your package off at any authorized carrier location; once received at our warehouse, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing